How do you know you are getting this process right?
Ask yourself what you could improve in this warehouse management process to make it more accurate and increase warehouse efficiency. Does your warehouse have boxes positioned in an area that isn’t well-defined? Perhaps you don’t always have a designated receiving area, and this can lead to disorganisation in the warehouse layout and slow down warehouse productivity.
If you’re unsure where to go from here - here are some tips on mastering that receiving process to ensure a smooth e-fulfilment process:
Don’t skip the quality check
Do your receivers check goods for damage when products arrive? Putting a quality control process in place can ensure you are only providing customers with the best quality products, leading to increased customer satisfaction.
Label your received goods straight away
Why go through the effort of counting and checking each product when they come in if you aren’t going to label them? Labelling your goods immediately can mean they are less likely to get lost, misplaced, or mistaken for the wrong items. Mistakes with selecting the wrong items or shelving errors can also be costly to your business, so being proactive can save you money in the long run!
Are you struggling to keep up with your ecommerce fulfilment process? Find out how Linney can help you give your customers the best experience!
Get clever with a real-time scanning solution
Entering received inventory into your system can sometimes be more time-consuming than it needs to be. Think about the system your warehouse uses – is it really as efficient as it could be? To speed up this process, you can invest in a real-time wireless scanning solution. This technology can automatically check receipts against their purchase orders and allows you to handle problems in real-time, speeding up this warehouse operation.
Keep a record of all missing or damaged items
Do you notice that items regularly arrive damaged or sometimes go missing before they even reach your warehouse? Keeping note of when this happens and the supplier, shipper and/or carrier involved can allow you to identify where the recurring problems happen and put focus on these companies.
Check that your unloading process is safe to avoid damages
Goods can often be damaged during the unloading process. If a forklift is used in this process, warehouse staff responsible for this must ensure the truck is properly docked and emergency brakes are on. Can the trailer handle the weight? Try and make sure container integrity is not compromised.
Consider using a third-party ecommerce warehousing service
As an ecommerce company, it can be difficult to juggle the wide array of responsibilities you have. You may also simply be struggling with the warehouse space to accommodate the storage you need. Whether you are looking for assistance with your dispatch process or complete warehousing management– a third-party logistics provider (3PL) can remove some of the stress out of warehouse process responsibilities and help you to save time and money. Choosing a service provider that suits your business values and understands your customer needs can ensure your consumers receive the same care, if not better, in the long run. Often, a third-party service such as Linney can offer everything from inventory management, warehouse storage, pick and pack, and the distribution of goods. This provides you with more time to manage your online business!
Are you struggling to keep on top of ecommerce warehousing? Find out how Linney can help
At Linney, we understand that making your customers happy is the end goal. Getting your products to your customers efficiently and exceeding their expectations is a key part of maintaining loyal customers. That’s why we provide much more than just warehousing and stock management - we offer a variety of different services to help your ecommerce order fulfilment process go smoothly – from managed ecommerce to an order fulfilment service.
To find out more about how we can help you provide your customers with the best service possible, contact us here.