Watch: Delivering the future – an afternoon of insight

Linney's insight forum, The Quarry, reveals the future of delivery with guests from The Academy of Robotics and Parcelly.


Some of the best-known names in retail, leisure, plus casual and quick service dining have been hearing how they might deliver better for customers, today and tomorrow.

Watch the highlights of our latest insight forum, The Quarry: Delivering the Future, here.



The event explored how to stay ahead in the fast-moving world of stores, phones, apps, drones and robots.

Among the guest speakers , former Dragons’ Den contestant, artificial intelligence pioneer and founder and CEO of The Academy of Robotics, William Sachiti explored the future of worldwide autonomous delivery.



He outlined the vision for Kar-go, a technology startup developing an autonomous road delivery system, with driverless vehicles taking multiple packages to customers and reducing the cost of final mile delivery.

Sebastian Steinhauser, CEO of Parcelly – one of the UK’s most innovative technology providers in delivery – spoke of how control, convenience and certainty are key to meeting the needs of the ‘now’ generation.



Linney’s own insight team also unveiled its research into driverless cars, drones, packaging innovations and the future of the ‘click to knock’ economy at the event.

“As a family business founded in 1851, Linney’s been around for over 160 years. We’re constantly looking to the future and evolving to become not just what customers need today, but also tomorrow – and beyond,” said Catherine Burke of Linney.

“A big part of that is understanding what they too need to become to deliver for their customers.”



On the chance to talk with retailers and more gathered at the event, William Sachiti said: “They can tell me things about retailing I’d never have known, and I can tell them things about automation they never knew existed, because we work with robots daily and know how it can help transform their business. So, working together and sharing our knowledge we can build a better future.”